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Online Technical Support Services
Technical Support Online Service
With our available online technical support services, we provide customers with convenient and efficient technical support and services through the Internet and related technologies. Customers can submit technical questions or inquiries through various channels (such as websites, mobile applications, WhatsApp, email, social media, etc.).
Online Technical Support Service Details
Service process
Customers can raise technical issues via the phone, email, or our online customer service center.
Technicians will determine appropriate solutions based on the nature and urgency of the problem and will communicate with customers.
Issues are tracked from inquiry to completion. Once an issue has been identified, the technicians will verify that the solution has completely solved the problem, ensuring customer satisfaction.
Support Channels
Our customer service team provides instant responses through channels such as Zoom meeting, mobile applications, and social media.
Our call center provides phone support, automatic voice navigation, and intelligent call routing.