Japanese Customers Selected Finetech as Their Capsule Filling Machine Supplier

Japanese customers select Finetech as the exclusive supplier of capsule filling machines in China.

Customer Basic Overview

The Japanese customer own a small pharmaceutical company in Osaka City, which specializes in producing medicines such as capsules and tablets, learned about Finetech’s manufacturing expertise in capsule filling machines via online channels. They sent us an inquiry email on November 18, 2025.

Negotiation Process

Our Sales manager Mia responded to the client promptly. Due to geographical distance, we held a video call and gave the client a virtual tour of our equipment warehouse. After video call. The Japanese customer purchased 3 sets of 100-hole capsule filling plates and confirming the capsule size. We immediately pick up products from the warehouse for the client to inspect and provide a tutorial guide video.

Follow-up

The client was highly satisfied upon receiving the goods and placed an additional order for empty capsule shells. Leveraging our industrial advantages, we quickly sourced qualified manufacturers for capsule shells and followed in strict compliance with Japanese GMP standards. We successfully passed quality inspection and delivered to the client.

Conclusion

Thank you for selecting Finetech as your capsule filling machine supplier. We will keep delivering high-quality products to satisfy the high requirements of the Japanese market in ongoing cooperation.